Privacy Policy

Effective Date: March 1, 2026 Last Updated: March 1, 2026

Draft Notice: This document is a working draft. It is provided for informational purposes and does not constitute legal advice. We recommend consulting with a licensed attorney before finalizing any privacy policy.

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1. Introduction

Integral Business Intelligence ("Integral BI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at integralbusinessintelligence.com or engage our services.

By using our website or services, you agree to the terms of this Privacy Policy.

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2. Information We Collect

2.1 Information You Provide Directly

• Contact information: Name, email address, phone number, and business name submitted through contact forms or direct email.
• Communications: Messages you send us via email, chat, or our website's AI assistant.
• Service-related data: Information you provide when engaging our consulting, software, or hardware services.

2.2 Information Collected Automatically

• Usage data: Pages visited, time spent on pages, links clicked, and referring URLs.
• Device information: Browser type, operating system, IP address, and device identifiers.
• Session data: Interaction patterns with our website's AI assistant (omnibar), stored to improve response relevance and measure user engagement.

2.3 Information From Third Parties

• LinkedIn and social platforms: If you interact with us via social media, we may receive limited profile information.
• Referral partners: Business name and contact information shared by mutual partners or referral sources.

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3. How We Use Your Information

We use the information we collect to:

• Deliver and improve our services: Respond to inquiries, fulfill service agreements, and develop new offerings.
• Personalize your experience: Tailor website content and AI assistant responses to your industry or interests.
• Communicate with you: Send service updates, responses to inquiries, and — where you have opted in — marketing communications.
• Analytics and business intelligence: Understand how visitors interact with our website to improve conversion and user experience.
• Compliance and legal obligations: Maintain records as required by law, including applicable California statutes.

We do not sell your personal information to third parties.

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4. Sharing of Information

We may share your information with:

• Service providers: Vendors who assist us in operating our website and business (e.g., email services, payment processors). These providers are contractually obligated to protect your data.
• Payment processing: Payments are processed by Stripe. We do not store full payment card information. See Stripe's Privacy Policy for details.
• Legal compliance: When required by law, regulation, court order, or to protect the rights and safety of our users or the public.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not share your data with cloud AI providers as part of our core service delivery. All inference described in our service materials runs locally on our own infrastructure.

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5. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete: Request deletion of personal information we hold about you, subject to certain exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out: Opt out of the sale or sharing of personal information (we do not sell personal information).
• Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights.

To exercise these rights, contact us at: [email protected]

We will respond to verified requests within 45 days as required by law.

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6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Session and analytics data is retained for up to 24 months. Client engagement records are retained for up to 7 years for business and legal purposes.

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7. Security

We implement technical and organizational measures to protect your personal information, including encrypted connections (HTTPS/TLS), network segmentation, and access controls on our infrastructure. For more detail, see our Security Practices page.

No method of electronic storage or transmission is 100% secure. We encourage you to contact us promptly if you believe your information has been compromised.

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8. Cookies and Tracking

Our website uses session cookies and local storage to maintain your preferences (e.g., color theme). We do not currently use third-party advertising trackers. We use Cloudflare for network security, which may set functional cookies for bot detection purposes. See Cloudflare's Privacy Policy for details.

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9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us and we will promptly delete it.

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10. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date at the top. We encourage you to review this policy regularly.

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11. Contact Us

For questions, requests, or concerns about this Privacy Policy:

Integral Business Intelligence Email: [email protected] General: [email protected]